Neon Street Limited is committed to the highest standard of product safety for the customers we sell our products to.
We comply with the General Product Safety Regulation (GPSR), Regulation (EU) 2023/988. This legislation imposes strict requirements to protect consumers (our customers) and ensure that all products offered in and to the European Union market are safe for use. This is both physically and online, and affects manufacturers, importers, distributors, and fulfilment service providers.
The core of the GPSR focuses on:
- Minimising risks for consumers
- Transparent information and warnings for users
- Accountability for product safety across the entire supply chain
- Strengthening traceability and recall procedures
Our compliance
- For any concerns regarding product safety, please contact us directly on: Neon Street Limited, Unit 2, Plot 8, Maitland Road, Needham Market, Suffolk, IP6 8NZ
- Our EU representation is: Neon Street, Visserdijk, Beneden 70, 3319 GW, Dordrecht. email [email protected]
- Our contact details and details of our EU representation are attached to all products sold to the EU. will be included with every parcel that is exported to the EU and Northern Ireland.
- Where we cannot attach labels to products or product packaging we will provide details at the point of sale or within the shipping bags.
- We have contact details of all of our suppliers and are able to contact them directly in order to ensure traceability.
- We have a product recall policy in place and staff are aware of the actions that need to take place.
- We have performed a risk assessment on our products, and will continue to do so on any new product types.
- Our suppliers are aware of GPSR compliance and trade with us on the basis of that compliance being adhered to. We are not liable for any non compliance of our suppliers.
- Our products are to be used for a consumers personal use only.